Return Policy

At HELMARITH, we strive to ensure that our products meet your expectations. If, for any reason, you are not completely satisfied with your purchase, our comprehensive returns policy outlined below provides guidance on how to manage such situations.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products should be in their original condition, unused, and in their original packaging.
• Items that have been personalized or customized are not eligible for return unless they are faulty.

Process for Returning Items

1. Contact our Customer Service team at [email protected] to initiate a return.
2. Include your order number, and specify the item(s) you wish to return along with the reason for the return.
3. Our team will guide you through the process and provide you with a return address.

Refunds

Once we receive your returned item, our team will inspect it. If the return is approved, a refund will be processed to your original payment method within 7-10 business days. Please note that original shipping costs are non-refundable.

Exchanges

If you require a different size or product, please return the original item and place a new order at www.helmarith.com. This ensures the fastest order processing and delivery times.

Customer Support

For further assistance, please contact our customer service team at [email protected] or call us at (555) 012-3456 during business hours (9 a.m. to 5 p.m. EST, Monday to Friday).

Thank you for choosing HELMARITH. We value your business and aim to provide a seamless shopping experience.